In this research-in-progress paper, we investigate the fit between process and information technology (IT) and its impact on organizational process performance. A process-level fit model provides a greater understanding of enterprise IT than models focusing on group or task-level assessments. After reviewing related research, we identify and consolidate the process, task, and IT variables that ...

During the past decade, two signi®cant models of information technology (IT) utilization behavior have emerged in the MIS literature. These two models, the technology acceptance model (TAM) and the task±technology ®t model (TTF), provide a much needed theoretical basis for exploring the factors that explain software utilization and its link with user performance. These models offer different, t...

Mobile information systems (IS) hold great promise to support organizational processes. Clear guidelines, however, of how to design effective mobile IS in support of organizational processes have not been developed. Based on earlier research that emphasizes the importance of fit between organizational tasks and technology and that develops fit profiles for specific task−technology combinations,...

Investigating the fit of an information technology to a user’s task, known as task-technology fit (TTF), is a frequent focus of HCI/MIS research. In such research, “fit as moderation”, one of Venkatraman’s (1989) six conceptualizations of fit, is common. This conceptualization assumes two variables, e.g., task and technology, and an outcome variable. Task and technology, however, have multiple ...